Responsiveness: meaning, definitions and examples
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responsiveness
[rɪˈspɒnsɪvnəs ]
Definitions
customer service
The quality of being able to respond quickly and effectively to customer inquiries or issues.
Synonyms
promptness, quick response, reactivity.
Which Synonym Should You Choose?
| Word | Description / Examples |
|---|---|
| responsiveness |
Duplicate entry, already described. |
| reactivity |
Applied in situations where the focus is on the immediate reaction to stimuli or events, often used in scientific, technical, or emergency contexts.
|
| promptness |
Best used when emphasizing the speed and timeliness of actions, especially in formal or professional settings.
|
| quick response |
Informal phrase suitable for everyday conversations or casual discussions when emphasizing a fast reply.
|
Examples of usage
- Her responsiveness to customer complaints helped improve customer satisfaction.
- The company's responsiveness to feedback led to increased customer loyalty.
technology
The ability of a system or device to react quickly to user input or commands.
Synonyms
efficiency, quick reaction, speed.
Which Synonym Should You Choose?
| Word | Description / Examples |
|---|---|
| responsiveness |
Used when referring to the ability to react quickly and positively to a variety of situations. Often used in customer service or tech support contexts.
|
| quick reaction |
Describes the ability to respond swiftly in a specific situation, often used in emergencies or sudden changes.
|
| speed |
Emphasizes how fast something moves or happens, often compared with other similar things. Can be used in various contexts, from physical movement to processing times.
|
| efficiency |
Refers to achieving maximum productivity with minimum wasted effort or expense. Commonly used in contexts related to workplace productivity, machinery, or processes.
|
Examples of usage
- The responsiveness of the new smartphone is impressive.
- The game console is known for its high responsiveness during gameplay.
Interesting Facts
Etymology
- The word comes from the Latin 'respondere', meaning 'to answer', which emphasizes the act of replying.
- It combines the prefix 're-' (again) with 'sponsive' (to respond), showing the idea of returning an answer.
Technology
- In the world of web design, responsiveness refers to how websites adjust to different screen sizes, making them user-friendly on phones and tablets.
- Responsive technologies in customer service focus on quickly addressing consumer concerns through various channels like chats, emails, and calls.
Psychology
- Studies show that responsiveness in relationships can foster trust and improve communication between individuals.
- Being responsive emotionally means showing empathy and support, which can strengthen social bonds and reduce feelings of isolation.
Business
- In a workplace, responsiveness to client needs can lead to increased satisfaction and loyalty.
- Companies with responsive customer service often enjoy higher ratings and referrals due to their attentiveness.
Education
- In teaching, responsiveness is crucial; when educators respond to students’ questions or needs, it boosts student engagement and learning.
- Responsive teaching adapts to learners' feedback, helping to tailor lessons to meet diverse needs within a classroom.
Translations
Translations of the word "responsiveness" in other languages:
🇵🇹 responsividade
🇮🇳 प्रतिक्रियाशीलता
🇩🇪 Reaktionsfähigkeit
🇮🇩 responsivitas
🇺🇦 відповідальність
🇵🇱 responsywność
🇯🇵 応答性 (おうとうせい)
🇫🇷 réactivité
🇪🇸 capacidad de respuesta
🇹🇷 duyarlılık
🇰🇷 반응성
🇸🇦 الاستجابة
🇨🇿 reaktivita
🇸🇰 reaktívnosť
🇨🇳 响应能力 (xiǎngyìng nénglì)
🇸🇮 odzivnost
🇮🇸 viðbragðsgeta
🇰🇿 жауапкершілік
🇬🇪 რეაგირების უნარი
🇦🇿 cavabdehlik
🇲🇽 capacidad de respuesta