Responsiveness Meaning: Definition, Examples, and Translations
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responsiveness
[rɪˈspɒnsɪvnəs ]
Definitions
customer service
The quality of being able to respond quickly and effectively to customer inquiries or issues.
Synonyms
promptness, quick response, reactivity.
Which Synonym Should You Choose?
Word | Description / Examples |
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responsiveness |
Duplicate entry, already described. |
reactivity |
Applied in situations where the focus is on the immediate reaction to stimuli or events, often used in scientific, technical, or emergency contexts.
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promptness |
Best used when emphasizing the speed and timeliness of actions, especially in formal or professional settings.
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quick response |
Informal phrase suitable for everyday conversations or casual discussions when emphasizing a fast reply.
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Examples of usage
- Her responsiveness to customer complaints helped improve customer satisfaction.
- The company's responsiveness to feedback led to increased customer loyalty.
technology
The ability of a system or device to react quickly to user input or commands.
Synonyms
efficiency, quick reaction, speed.
Which Synonym Should You Choose?
Word | Description / Examples |
---|---|
responsiveness |
Used when referring to the ability to react quickly and positively to a variety of situations. Often used in customer service or tech support contexts.
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quick reaction |
Describes the ability to respond swiftly in a specific situation, often used in emergencies or sudden changes.
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speed |
Emphasizes how fast something moves or happens, often compared with other similar things. Can be used in various contexts, from physical movement to processing times.
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efficiency |
Refers to achieving maximum productivity with minimum wasted effort or expense. Commonly used in contexts related to workplace productivity, machinery, or processes.
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Examples of usage
- The responsiveness of the new smartphone is impressive.
- The game console is known for its high responsiveness during gameplay.
Translations
To see the translation, please select a language from the options available.
Interesting Facts
Technology
- In the world of web design, responsiveness refers to how websites adjust to different screen sizes, making them user-friendly on phones and tablets.
- Responsive technologies in customer service focus on quickly addressing consumer concerns through various channels like chats, emails, and calls.
Psychology
- Studies show that responsiveness in relationships can foster trust and improve communication between individuals.
- Being responsive emotionally means showing empathy and support, which can strengthen social bonds and reduce feelings of isolation.
Business
- In a workplace, responsiveness to client needs can lead to increased satisfaction and loyalty.
- Companies with responsive customer service often enjoy higher ratings and referrals due to their attentiveness.
Education
- In teaching, responsiveness is crucial; when educators respond to students’ questions or needs, it boosts student engagement and learning.
- Responsive teaching adapts to learners' feedback, helping to tailor lessons to meet diverse needs within a classroom.
Origin of 'responsiveness'
Main points about word origin
- The word comes from the Latin 'respondere', meaning 'to answer', which emphasizes the act of replying.
- It combines the prefix 're-' (again) with 'sponsive' (to respond), showing the idea of returning an answer.
The word 'responsiveness' originated from the verb 'respond' and the suffix '-ness', combining to form the noun that describes the quality of being able to respond quickly and effectively. It is often used in the context of customer service and technology to highlight the importance of being quick and efficient in addressing inquiries or commands.
See also: autoresponder, respondent, respondents, responder, responders, responsive.