Churn: meaning, definitions and examples

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churn

 

[ tʃɜːn ]

Noun / Verb
Context #1 | Noun

business

Churn refers to the rate at which customers leave or stop using a product or service. It is a key metric for businesses to monitor customer satisfaction and loyalty.

Synonyms

attrition, defection, turnover

Examples of usage

  • The company's churn rate has been steadily increasing over the past few months.
  • Reducing churn is essential for maintaining a healthy customer base.
Context #2 | Verb

business

To churn is to switch from one product or service to another frequently. It can also refer to the process of actively trying to retain customers who are at risk of leaving.

Synonyms

change, move, switch

Examples of usage

  • Customers tend to churn when they find a better deal elsewhere.
  • The company implemented a new retention strategy to reduce churn.

Translations

Translations of the word "churn" in other languages:

🇵🇹 agitação

🇮🇳 घुमाव

🇩🇪 Fluktuation

🇮🇩 pergantian

🇺🇦 відтік

🇵🇱 rotacja

🇯🇵 離職率

🇫🇷 attrition

🇪🇸 desgaste

🇹🇷 ciro

🇰🇷 이직

🇸🇦 معدل الدوران

🇨🇿 fluktuace

🇸🇰 fluktuácia

🇨🇳 流失率

🇸🇮 odliv

🇮🇸 velta

🇰🇿 айырбасу

🇬🇪 მიმოქცევა

🇦🇿 dönüş

🇲🇽 desgaste

Etymology

The term 'churn' originated in the business world and is commonly used in the context of customer retention and loyalty. It has its roots in the idea of constantly moving or changing, reflecting the dynamic nature of customer relationships in a competitive market.

Word Frequency Rank

With rank #19,800, this word belongs to specialized vocabulary. While not common in everyday speech, it enriches your ability to express complex ideas.