Waitering: meaning, definitions and examples

Historical Origins

• The term 'waiter' comes from the Old French word 'waitier,' which means to watch or to wait upon someone.
• In the 18th century, waitering became a recognized profession in Europe, especially in France, where fine dining established formal waiting roles.

Cultural Significance

• In many cultures, waiters are seen as key players in the dining experience. Good service can enhance a meal's enjoyment.
• Different styles of service around the world reflect cultural norms; for example, American waiters often rely on tipping, while in some European countries service is included in the bill.

Pop Culture

• Movies and TV often portray waiters and waitresses as characters with unique backstories, highlighting their interactions with a variety of customers.
• The Broadway musical 'Waitress' focuses on a waitress who bakes pies and finds her way through life's challenges, celebrating the resilience of those in the profession.

Psychological Aspects

• Research shows that good waitering skills require emotional intelligence, as it involves reading customer emotions and adapting service accordingly.
• Effective waiters often use their interpersonal skills to create a friendly atmosphere, which can significantly influence customer satisfaction.

Economic Impact

• In the U.S., the restaurant industry employs millions of waiters and waitresses, making it a substantial sector of the economy.
• Tipping culture provides a unique economic model where base wages for waiters can be lower, with many relying on tips to make a living.