Interaction: meaning, definitions and examples

Serves as a general term which can be used interchangeably with the earlier explanation, highlighting mutual or reciprocal actions or influence.

• Successful customer interaction can boost sales.
• The chemical interaction between the substances was observed.

Refers to the act of sharing or exchanging information, ideas, or feelings. It can be verbal, non-verbal, or written and often emphasizes the process of conveying messages.

• Effective communication is key to resolving conflicts.
• They maintained communication through emails.

Typically refers to active involvement, participation, or commitment to an activity or task. It can also mean a formal agreement to marry.

• The speaker's engagement with the audience was impressive.
• They announced their engagement to be married last week.

Implies a relationship, link, or bond between people, things, or concepts. Often used to describe emotional or social bonds.

• She felt a deep connection with her childhood friend.
• The internet connection was unstable during the meeting.

When referring to a two-way communication or exchange between people or systems.

• The interaction between the customer and the support representative was very helpful.
• Social media platforms thrive on user interaction.

Describes the level of involvement or commitment, often used in marketing, work contexts, or social media.

• The company's employee engagement metrics have improved significantly.
• Her posts often receive a lot of engagement on social media.

Refers to the point of interaction between a user and a system or between two systems, often in the context of technology and user interfaces.

• The software interface is very user-friendly.
• Designing a seamless interface is crucial for a good user experience.

Describes the overall experience a person has when interacting with a product or service, especially in technology or design.

• A positive user experience is key to retaining customers.
• They hired a specialist to improve the user experience of their website.

Use 'interaction' when referring to any mutual or reciprocal action or influence between people or things. It often suggests a brief or one-time event.

• There was a friendly interaction between the teacher and the students.
• The app allows interaction between users.

Use 'relationship' when referring to a long-term or ongoing association between individuals or groups. It denotes emotional bonding and varying degrees of closeness.

• Their relationship blossomed over the years.
• Maintaining a healthy work relationship is crucial for success.

Use 'communication' when discussing the act of exchanging information or expressing thoughts and feelings. It includes both verbal and non-verbal forms.

• Good communication is key to any successful relationship.
• The company's internal communication has improved with new software.

Use 'connection' when talking about a bond or link between people, places, or things. It can refer to emotional or physical ties and often implies something deeper or ongoing.

• I felt an immediate connection with her.
• There is a strong connection between diet and health.