Friendliness: meaning, definitions and examples

Use 'friendliness' to describe a general sense of being friendly and approachable. It is often used to describe the attitude of a person who is easy to talk to and nice to be around.

• Her friendliness made everyone feel welcome at the party.
• The friendliness of the staff made a big difference in our stay at the hotel.

Use 'warmth' to describe a feeling of affection and kindness that makes people feel cared for and comfortable. It often suggests a more emotional and heartfelt type of friendliness.

• The warmth in her voice immediately put him at ease.
• His warmth and generosity were evident in every interaction.

Use 'kindness' to describe the quality of being friendly, generous, and considerate. It is a broader term that encompasses any act of good will or compassion.

• She showed great kindness in helping her neighbors after the storm.
• His kindness towards animals is well-known in the community.

Use 'hospitality' to describe the generous and friendly treatment of guests, visitors, or strangers. It focuses on providing a welcoming environment and is often associated with hosting.

• Their hospitality during our visit made us feel right at home.
• The hotel is known for its warm hospitality and excellent service.

Use 'cordiality' to describe a polite and respectful type of friendliness. It often implies a formal but warm attitude, usually in professional or diplomatic settings.

• The meeting was conducted with great cordiality, despite the tense negotiations.
• He greeted his guests with cordiality and grace.

Use 'friendliness' to describe a warm and open attitude towards others. Often used in everyday interactions to show genuine kindness and approachability.

• Her friendliness made it easy for new students to feel welcome
• The staff's friendliness is what makes this place so special

Use 'courtesy' to refer to respectful and considerate behavior, particularly in formal settings or when showing respect to someone. It often involves following social norms and manners.

• Please show courtesy by waiting your turn in line
• His courtesy towards the elderly earned him much praise

Use 'politeness' to denote behavior that is respectful and considerate of others. It often involves good manners and adherence to social etiquette.

• Politeness costs nothing but means everything
• She always speaks with such politeness, making everyone feel valued

Use 'hospitality' when referring to the friendly and generous reception and entertainment of guests, visitors, or strangers. This term is most often associated with welcoming someone into your home or business.

• Their hospitality made our stay truly enjoyable
• Good hospitality is crucial in the hotel industry

Use 'customer focus' in a business or service context to emphasize a strong commitment to meeting the needs and preferences of customers. It is often used in professional settings.

• Our company prides itself on its customer focus and quality service
• Ensuring customer focus is essential for any successful business