Concierge Meaning: Definition, Examples, and Translations
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concierge
[ˈkɒn.si.ɛərʒ ]
Definition
hotel services
A concierge is a hotel employee who assists guests with various tasks such as making restaurant reservations, arranging transportation, and providing information about local attractions.
Synonyms
guest services agent, hotel attendant.
Which Synonym Should You Choose?
| Word | Description / Examples |
|---|---|
| concierge |
Used in upscale hotels or residential buildings. Refers to someone who helps guests with a variety of services, such as booking reservations, providing information, or arranging transportation.
|
| hotel attendant |
General term that can refer to various roles within a hotel, including housekeeping, maintenance, or support staff. Not specific to any one service but implies assistance in multiple capacities.
|
| guest services agent |
Commonly used in modern hotel settings. Focuses on providing support and service to guests, often at the front desk, including check-in, check-out, and general inquiries.
|
Examples of usage
- The concierge at the hotel recommended a great restaurant for dinner.
- The concierge helped us book tickets for a show.
Translations
To see the translation, please select a language from the options available.
Interesting Facts
Cultural Significance
- In many cultures, the concierge is a symbol of hospitality and personalized service, representing the warmth and care of a good host.
- The concierge profession is often glamorized in films and literature, presenting them as all-knowing helpers who can grant wishes or solve problems.
Professional Skills
- Concierges are skilled in communication, often speaking multiple languages to assist diverse guests.
- They possess extensive local knowledge, allowing them to recommend hidden gems that tourists might not find themselves.
Technology Impact
- With the rise of technology, many hotels now use digital concierges and apps to help guests, but the personal touch remains irreplaceable.
- Some luxury services now offer virtual concierges accessible through smartphones, blending traditional roles with modern convenience.
Travel Tips
- Engaging a concierge can lead to unique travel experiences, from exclusive restaurant reservations to insider tours not available to the public.
- Guests are encouraged to communicate their interests clearly, as it helps concierges tailor recommendations that suit their needs.
Origin of 'concierge'
Main points about word origin
- The word comes from the French term 'concierge,' meaning 'keeper of the keys,' which reflected the role of managing guests' access.
- Historically, concierges were responsible for the upkeep and security of buildings in France, evolving into their current hospitality role.
The word 'concierge' originated in France during the Middle Ages and referred to the person who was responsible for the upkeep of a castle or palace. Over time, the role of the concierge evolved into providing various services for guests in hotels and apartment buildings. The term 'concierge' is now widely used in the hospitality industry to describe a person who assists guests with their needs and requests.