Patient support: meaning, definitions and examples
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patient support
[ ˈpeɪʃənt səˈpɔːrt ]
healthcare
The act of providing assistance, care, and emotional support to patients who are undergoing medical treatment or facing health challenges. Patient support can include offering guidance, information, and resources to help patients navigate their healthcare journey.
Synonyms
patient advocacy, patient assistance, patient care
Examples of usage
- Patient support programs offer counseling services to individuals dealing with chronic illnesses.
- Hospitals often have patient support groups for cancer patients to connect with others going through similar experiences.
customer service
The assistance and guidance provided to customers or clients by a company or organization. It involves addressing their inquiries, resolving issues, and ensuring their overall satisfaction with the products or services.
Synonyms
client assistance, customer care, customer support
Examples of usage
- The customer service team offers patient support to resolve any billing concerns.
- Effective patient support can lead to increased customer loyalty and retention.
Translations
Translations of the word "patient support" in other languages:
🇵🇹 apoio ao paciente
🇮🇳 रोगी समर्थन
🇩🇪 Patientenunterstützung
🇮🇩 dukungan pasien
🇺🇦 підтримка пацієнтів
🇵🇱 wsparcie pacjenta
🇯🇵 患者支援
🇫🇷 soutien au patient
🇪🇸 apoyo al paciente
🇹🇷 hasta desteği
🇰🇷 환자 지원
🇸🇦 دعم المريض
🇨🇿 podpora pacientů
🇸🇰 podpora pacientov
🇨🇳 病人支持
🇸🇮 podpora za bolnike
🇮🇸 stuðningur við sjúklinga
🇰🇿 пациенттерге қолдау көрсету
🇬🇪 პაციენტთა დახმარება
🇦🇿 xəstə dəstəyi
🇲🇽 apoyo al paciente
Word origin
The term 'patient support' originated in the healthcare industry to describe the holistic care and assistance provided to individuals seeking medical treatment. Over time, it has also been adopted in the customer service sector to emphasize the importance of addressing customer needs and concerns. The concept of patient support reflects a commitment to empathy, understanding, and personalized assistance in both healthcare and business contexts.