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Hotline Meaning: Definition, Examples, and Translations

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hotline

[ˈhɒt.laɪn ]

Definition

Context #1 | Noun

customer support

A hotline is a direct telephone line that offers a specific service, often related to advice, help, or support. These lines are often staffed with professionals who provide immediate assistance to callers. Hotlines can be found in various contexts, including mental health support, technical assistance, and customer service. They are typically available during specific hours and may offer 24/7 support. The primary aim of a hotline is to address urgent issues or provide critical information quickly and efficiently.

Synonyms

advice line, helpline, service line, support line.

Examples of usage

  • Call the hotline for immediate support.
  • The mental health hotline is available 24/7.
  • She contacted the customer service hotline for help.
  • You can reach the tech support hotline anytime.

Translations

To see the translation, please select a language from the options available.

Interesting Facts

Crisis Support

  • Many countries have established hotlines dedicated to mental health crisis support, allowing individuals to talk 24/7.
  • Games like 'Hotline Miami' use the term in titles to evoke themes of urgency and high stakes.

Technology

  • The rise of mobile technology has expanded hotline capabilities, enabling apps that connect users to service directly.
  • Online hotlines now exist, allowing users to chat or video call for assistance, not just traditional phone lines.

Pop Culture

  • The phrase 'hotline bling' became popular due to a viral Drake song, referencing a phone line that connects someone to their love interest.
  • Hotlines have been depicted in various TV shows and films as places where characters seek help in dramatic situations.

Public Services

  • In emergencies, dedicated hotlines for reporting crimes or dangers ensure that communities can quickly respond to threats.
  • Nonprofit organizations often run hotlines for various issues such as domestic violence, substance abuse, and legal advice.

Origin of 'hotline'

Main points about word origin

  • The term 'hotline' originates from the telephone industry in the 1960s, used to denote direct lines that needed immediate attention.
  • In early use, 'hot' signified urgency and promptness in establishing a connection, differentiating it from regular phone lines.

The term 'hotline' originated in the early 20th century, typically referring to a direct communication line. It was initially used in contexts such as telegraphs and radio communication to denote lines of contact that facilitated immediate or urgent discussions. The use of the term expanded in the 1960s and 1970s, particularly with the rise of crisis hotlines and mental health services that provided round-the-clock assistance for individuals in distress. The concept of hotlines became integral to various service sectors, aiding in rapid communication and delivering essential support. The growth of technology, including the internet and mobile phones, further pushed the proliferation of hotlines, allowing more accessible ways for people to seek help or information quickly.

Word Frequency Rank

Positioned at #24,641, this word is part of extensive vocabulary. It's relatively rare in general usage but may be important in specific fields or formal writing.